Consultancy 

Boodog Consultancy specialises in the Programme and Project Management of business change with particular experience in the implementation of and upgrade to Human Resource systems (HR, Payroll, Pensions Administration, Training and Learning Management, etc), including SAP R/3 and PeopleSoft.

We always ensure that business process change and cultural change within an organisation are dealt with a part of the whole delivery and are not "afterthoughts" as so often is the case when dealing with "systems only" vendors.

We are currently working with the EON AG Group implementing SAP HCM and Payroll into Germany, Romania, UK and the Nordics using a common global template approach with strict control over localisation for business critical and legal needs only. EON are one of the first of SAP's customers to utilise the SAP HCM Forms & Processes technology, based upon Adobe Interactive Forms, to deliver really user friendly online and offline self service capability. 

The 4 case studies below describe how we helped Rolls-Royce plc, The Irish Health Service Executive, The Royal Bank of Scotland and the NatWest Group between 1997 and 2007.

Case Study - Rolls-Royce plc

Through 2006 into 2007 we helped Rolls-Royce plc by managing their global HR Excellence Programme. This implemented SAP HR and Payroll employing global HR business processes along with MSS (manager self service) and ESS (employee self service), intranet knowledge base and a document management system all as part of a new HR Service Delivery Model and as an integral part of Rolls-Royce's Business Process Improvement Programme. The intial implementation was into the UK quickly followed by roll-out into Germany, Canada and the USA.

Case Study - The Irish Health Service Executive

Between April 2003 and November 2005 Boodog Consultancy worked with Deloitte Consulting on a business change programme for The Irish Health Service Executive (HSE). Boodog were specifically responsible for Programme Management with the remit of successful implementation of the HSE's National SAP R/3 HR and Payroll solution into each of 11 National Health Boards.

We were responsible for all aspects of this multi project programme including business process redefinition, systems configuration, implementation, change management and rollout of SAP R/3 HR and Payroll across the health areas who employ over 120,000 people in the Republic of Ireland.

This €150M SAP R/3 HR and Payroll Programme successfully delivered the implementation of 4 HSE area boards with the remaining 7 scheduled for implementation through 2006. This has been a highly complex programme in a very unsettled public sector organisation that itself has been totally reorganised during the programme’s life cycle. This reorganisation removed sponsors and stakeholders from office, introduced new sponsors and stakeholders occupying roles on a temporary basis with no long term authority to act or make decisions. This resulted in exceptionally difficult circumstances in which to both engage and maintain engagement of the business for the upcoming changes being brought in by the programme.

Throughout the whole of this change period David Heafield, along with the other Senior Managers on the Programme, had to deal with ever changing priorities, deadlines and scope but managed to maintain quality of the system and processes being delivered. despite massive resistance amongst the employees and unions.

In summary, this programme was a very complex implementation in a public sector organisation going through massive internal organisational change alongside political positioning as part of the lead in to a general election. Despite all these constraints Boodog Consultancy helped deliver the National SAP R/3 HR Programme comprising an accurate and functionally rich HR and Payroll solution to an unreceptive business.

Case Study - The Royal Bank of Scotland Group

From March 2000 we worked with Royal Bank of Scotland Group managing their takeover of the NatWest Group in respect of HRMS systems.

We were responsible for the scoping, planning and management of a Programme comprising up to 75 simultaneous active projects (95 total) for 15 companies across all 9 Divisions within the Group. Following the takeover of the NatWest Group by the Royal Bank of Scotland in March 2000 the programme delivered the HRMS (HR and Payroll) systems' de-duplication and business unit integration of NatWest companies into the restructured Royal Bank of Scotland Group.

The first deliverable went live on time in April 2001, 20% under budget. This project took 9 months to migrate the core NatWest Group HR and Payroll systems to the RBS technology platform using new instances of PeopleSoft HRMS 7.5 and Unipay Payroll 5.4 for 75,000 NatWest Group staff.This phase in the programme, the core NatWest Group HR Systems Integration, had a budget of 3.5M GBP, delivered 20% under budget and resulted in an annual cost saving of 2.35M GBP. 

The programme then went on to further consolidation of HR and Payroll applications, revised business process and support for integrating business units offering RBSG terms and conditions of employment to staff. All these projects delivered HRMS and Payroll functionality via the core RBSG PeopleSoft HR and Unipay payroll applications as well as migrating HR service delivery to the single centralised HR Service Centre.

The programme delivered the integration of the majority of NatWest staff into RBSG business units at the same time as those staff adopting RBS contracts of employment and migrating their records to the core RBSG PeopleSoft HRMS and Unipay Payroll systems away from the legacy NW systems distributed around the numerous companies and business units in the NatWest Group.

Boodog successfully managed delivery of the entire Programme through a team of Project Managers lead by David Heafield, our founding Consultant.

Case Study - The NatWest Group

Between July 1997 and October 1999 we successfully delivered an ERP HR Programme comprising implementation of SAP R/3 HR (modules TM, OM, PA and PD) and PeopleSoft HRMS applications and revised business process for NatWest Group’s Retail Banking, Head Office, Mortgage Services, Insurance Services, Credit Cards and multi-national Stock Market Investment businesses, serving the needs of 70,000 staff.. The programme included multiple SAP R/3 HR (payroll) and PeopleSoft HRMS implementation projects with a total budget of 5.3M GBP.

During the same period at the request of the NatWest Group HR Director we concurrently undertook an audit of a pensions administration system upgrade project for the NatWest Group Pensions Department. This project's remit was to implement a move from a Hewlett Packard based version of Claybrook Computing Limited's Penserver system (Pensions Administration) to a year 2000 compliant Intel/Windows NT 4/SQL Server version of the product. The audit identified a lack of structured and professional project management, lack of control over suppliers and a long list of issues, risks and dependencies previously not identified nor being managed by the project manager in place. The conclusion was that the total scope of the project could not deliver in the 8 weeks remaining in the project plan.  We then took over the management of this project and successfully delivered under a revised 3 phase plan employing strict governance and project control processes. The first phase, the actual hardware and software upgrade, went live 3 months later with the following two phases, MI reporting and the introduction of DC COMPS based pension functionality, being implemented 2 and 4 months after phase 1 respectively.

We can deliver the same results for you....

If you..........

  • Need expert and independent advice over any aspect of portfolio, programme or project management?
  • Want a project auditing and saving from failure?
  • Want a portfolio, programme or project managing to a successful delivery?

then contact David Heafield at:

Telephone +44-796-800-3730 UK

Email Dave@boodog.net